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Pricing

Simple pricing for your AI support agent

Every plan includes AI credits for your agents' answers. Start free with 50 credits a month and no card, and upgrade when your customers ask more.

Plans

Billing period

Free

Try it on your own content: one agent on your website.

$0/ month

Free forever, no card needed

Start free
  • 50 AI credits a month (about 100 answers)
  • 1 agent
  • 1 team member
  • 400K characters of knowledge
  • 50 web pages read a month
  • 1 website
  • Files up to 5 MB, 100 MB in all
  • Not included: Hide the “Powered by Aidfolk” badge
  • Not included: Use your own AI provider key
  • Not included: Priority support

Starter

For a small team answering customers on its website.

$29/ month

or $290 a year (2 months free)

Get started
  • 2,000 AI credits a month (about 4,000 answers)
  • 2 agents
  • 3 team members
  • 10M characters of knowledge
  • 2,000 web pages read a month
  • 5 websites
  • Files up to 20 MB, 2 GB in all
  • Hide the “Powered by Aidfolk” badge
  • Not included: Use your own AI provider key
  • Not included: Priority support

Most popular

Pro

For teams running support and documentation.

$99/ month

or $990 a year (2 months free)

Get started
  • 10,000 AI credits a month (about 20,000 answers)
  • 5 agents
  • 10 team members
  • 50M characters of knowledge
  • 10,000 web pages read a month
  • 25 websites
  • Files up to 50 MB, 10 GB in all
  • Hide the “Powered by Aidfolk” badge
  • Use your own AI provider key
  • Priority support

Every account starts on Free. Upgrade from Billing in the app whenever you're ready; changes are prorated, and you can cancel any time. Prices are in US dollars; sales tax may apply at checkout.

AI credits

What's a credit?

Credits pay for the AI behind each answer, at cost: 1 credit is $0.001 of AI usage at the provider's list price. A short answer uses less than a long one; with the default models a typical answer uses about half a credit.

Need more in a busy month?

Add a credit pack whenever you need one, on any plan. Pack credits last 1 year and are used after the month's included credits.

  • 2,000 credits · about 4,000 answers$15
  • 10,000 credits · about 20,000 answers$59

Not sure how many you need? Estimate your monthly usage.

Compare the plans

Every limit, side by side.

Aidfolk plans compared
Free$0 / monthStarter$29 / monthPro$99 / month
AI
AI credits a month502,00010,000
About this many answers1004,00020,000
Agents125
Use your own AI provider keyNot includedNot includedIncluded
Knowledge
Characters of knowledge400K10M50M
Knowledge sources21050
Web pages read a month502,00010,000
Pages found in one crawl255002,000
Files102002,000
Largest file5 MB20 MB50 MB
File storage100 MB2 GB10 GB
Notes102002,000
API sources1525
Website and team
Websites1525
Hide the “Powered by Aidfolk” badgeNot includedIncludedIncluded
Team members1310
Priority supportNot includedNot includedIncluded

Pricing questions

What is an AI credit?

Credits pay for the AI behind each answer. 1 credit is $0.001 of AI usage at the provider's list price, and an answer uses credits for what it really costs: with the default models, about half a credit for a typical answer. Reading your content also uses a small amount.

What happens if I run out of credits?

Your agents stop answering until the next month's credits arrive, and visitors see a short message instead. Workspace admins get an email when 80% of the month's credits are used and again at zero. You can upgrade, or add a credit pack (2,000 for $15, 10,000 for $59), valid for 1 year.

Do unused credits roll over?

A plan's monthly credits start fresh on the 1st of each month and don't roll over. Credits from a pack last a year and are used after the month's included credits.

Is there a free trial?

There's something better: a free plan with no time limit and no card. Free includes 50 credits a month, one agent and your own content, so you can try Aidfolk properly before you pay.

Can I change or cancel my plan?

Yes. Upgrades and downgrades are prorated. If you cancel, your plan stays until the end of the period you paid for, then your workspace moves to Free, and you can resume before then.

Can I use my own OpenAI or other AI provider key?

On Pro, yes. Answers that run on your own key don't use Aidfolk credits, because you pay your AI provider directly, and they keep working if your credits run out.

What counts as a website?

A website is a domain with all its subdomains, so example.com covers www.example.com and docs.example.com. The plan's website limit covers both the sites your agents answer on and the sites read into knowledge.

Which files can I upload?

PDF, DOCX, PPTX, XLSX, HTML, MD, TXT, CSV, ODT, RTF, EPUB. Each plan sets the largest file and the total storage. Scanned PDFs need a text layer, since images of text can't be read.

Who processes my payment?

Lemon Squeezy, our merchant of record, handles checkout, invoices and sales tax. We never see or store your card details.

Give your customers answers in seconds

Start on the Free plan with 50 AI credits a month. No card needed, and your agent can be live on your site today.